The second-hand marketplace Users Express Anger Regarding Sizing Changes
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has updated its sizing categories for female and kids' apparel without notifying all shoppers about the modification.
Social Media Backlash
Countless users and merchants are expressing on platforms stating that platform listings now display an altered size classification versus the original listing because of the remapping.
The platform stated the updated approach better aligns with comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand if necessary, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the measurements included one number and one letter, such as S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was previously a 12 but currently displays as UK 16-18.
Shopper Stories
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, stated items she posted with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Necessary Adjustments
Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she explained.
Service Background
The platform boasts over 100 million members, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: last year, the service retracted a modification to its shipping options due to shopper criticism.
